Key Account Leader, Northeast

Company: Axon
Location: Boston
Posted on: November 13, 2024

Job Description:

Your Impact:Axons Key Account Leader for Top 1200 are responsible for selling Axon products and services to our law enforcement agencies. This is a quota carrying, external field position. Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The position provides technical and administrative product information, demonstrations, and/or product training.At Axon, our goal is to make each individual feel valued for his or her contributions to the company's mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day.What You Do:Location: This role can be based in Massachusetts, New York, New Jersey, Connecticut, Pennsylvania, or Maryland. Candidates must reside within a reasonable distance of a major airport in one of these states to facilitate travel.Reports To: Director, Key Accounts

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
• Work with and bring in experts/specialists where required
• Oversee and know all account activities for your book of business
• Own account relationship and drive overall customer satisfaction for assigned accounts
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
• May provide customer product training as necessary
• Accountable for individual expense budget managementWhat You Bring:
  • Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
  • Minimum of 3 years' experience managing a book of business of Major Accounts
  • Solution or consultative sales experience working within complex sales processes
  • Data management experience using Salesforce (preferred) or similar CRM
  • Strong understanding of Cloud and SaaS
  • Able to travel 70% + (3-4 days a week on the road) including overnight travel
  • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
  • Startup experience & some vertical experience
  • Law Enforcement / Public Safety experience
  • Team Player: collaborate with various team members regularly
  • Ready to own & drive the territoryBenefits that Benefit You
    • Competitive salary and 401k with employer match
    • Discretionary paid time off
    • Paid parental leave for all
    • Medical, Dental, Vision plans
    • Fitness Programs
    • Emotional & Mental Wellness support
    • Learning & Development programs
    • And yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you work.The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 88000 in the lowest geographic market and USD 132000 in the highest geographic market. On average, the national commissions target for this role is USD $350,000. On-Target Earnings (OTE) for this role will be a combination of base pay and the commissions target for the role. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit .
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Keywords: Axon, Peabody , Key Account Leader, Northeast, Other , Boston, Massachusetts