Alpha Client Solutions Manager, Vice President
Company: STATE STREET CORPORATION
Location: Boston
Posted on: April 7, 2025
Job Description:
Who we are looking forApplicants should have a proven track
record of aligning target business vision and requirements with
enterprise solutions by collaborating with wider stakeholders
including business architects to identify business solutions to
meet client and product outcomes, particularly in the context of a
software business or professional services. Applicants should be
comfortable working in a high growth business, fast paced
environment helping to drive the firms strategy and AlphaSM product
capabilities.Why this role is important to usThe team you will be
joining is a part of a global, cross-divisional group supporting
State Street AlphaSM. State Street AlphaSM redefines the common
definition of 'alpha' to mean powering better performance and
outcomes at every point on the investment lifecycle and is the
first open platform from a single provider that connects the front,
middle and back office. It harmonizes data, technology and services
across trusted providers to help our clients better manage their
businesses. Join us if making your mark in an ever-changing,
increasingly complex and competitive industry is a challenge you
are up for.A key aspect of this role is to bring a wealth of Front,
Middle or Back Office experience to the team in order to streamline
our client delivery and play a critical role in driving our
strategic vision within the Alpha model.The Solution Manager
Role:
- Guide the program to identify and solution deliverables in the
target state model and operational workflows
- Co-ordinate delivery across functional areas to deliver
standardized solutions
- Ensure the Solution Management operates across the end-to-end
lifecycle bringing the relevant teams and stakeholders together on
our project deliverables.
- Ensure client requirements have been captured in detailed
Business Requirement Documents (BRDs) and fall within our agreed
offering. Alternatively, ensure these are flagged and presented at
our change control forum and Alpha Design Council.
- Lead the specific client Content Authority locally in NAM to
ensure items which have the potential to impact our model or
project timelines are managed with the relevant stakeholders.
- Ensure RAID items are effectively managed, documented and
closed out to resolution with the relevant stakeholders.
- Drive program efficiency and enhanced ways of working to create
a standardized oversight model for both the solution management
team and the broader program.
- Uphold our risk and resource management principles to ensure we
adhere to our legal guidelines and internal policies.
- Ensure a healthy relationship across the program both
internally and externally to maximize our collaboration and
productivity.Solution Manager Outputs:
- Capturing Project differences in client and workstream
engagements
- Completing Business Requirements Documents (BRDs)
- Obtain and track client sign-off on requirements
- Identifying and tracking design challenges
- End to End Process flow Docs
- Status Reporting on workstream deliverables (ITDs) end to
end
- IT Builds - provide design related inputs
- Project escalation summaries to Client Implementation
Executives & Global Design Council
- Project Solution Tollgate ReportingThe ultimate goal of our
team is to ensure every solution will be delivered successfully on
time, to budget and add the highest possible value to our clients
and the organization.What we value
- The ability to bring together teams across different levels and
disciplines within the organization
- Outstanding presentation, communication (oral & written), and
relationship building skills across all levels of the business. A
detail-oriented disposition and clear, concise communication
skills.
- Strong critical thinking, problem solving, decision making and
relationship management skills
- The Enterprise Culture traits and behaviors - Choose to own it,
Break through Silos, Deliver results through integrity, Do Better
Every Day, Care for colleagues, clients and communityEducation &
Preferred Qualifications
- Strong understanding of financial markets and investment
management processes, including back office functions
- Degree qualified with a financial or analytical discipline
preferred, or relevant experience within the financial services
industry
- Proficient with JIRA, Confluence, Visio and PowerPoint.
- Experience in Agile software development, Systems Thinking,
and/or professional services is an asset.
- Willingness and ability for potential travel.About State
StreetWhat we do. State Street is one of the largest custodian
banks, asset managers and asset intelligence companies in the
world. From technology to product innovation we're making our mark
on the financial services industry. For more than two centuries,
we've been helping our clients safeguard and steward the
investments of millions of people. We provide investment servicing,
data & analytics, investment research & trading and investment
management to institutional clients.Work, Live and Grow. We make
all efforts to create a great work environment. Our benefits
packages are competitive and comprehensive. Details vary in
locations, but you may expect generous medical care, insurance and
savings plans among other perks. You'll have access to flexible
Work Program to help you match your needs. And our wealth of
development programs and educational support will help you reach
your full potential.Inclusion, Diversity and Social Responsibility.
We truly believe our employees' diverse backgrounds, experiences
and perspective are a powerful contributor to creating an inclusive
environment where everyone can thrive and reach their maximum
potential while adding value to both our organization and our
clients. We warmly welcome the candidates of diverse origin,
background, ability, age, sexual orientation, gender identity and
personality. Another fundamental value at State Street is active
engagement with our communities around the world, both as a partner
and a leader. You will have tools to help balance your professional
and personal life, paid volunteer days, matching gift program and
access to employee networks that help you.Salary Range:$115,000 -
$182,500 AnnualThe range quoted above applies to the role in the
primary location specified. If the candidate would ultimately work
outside of the primary location above, the applicable range could
differ.Job Application Disclosure:It is unlawful in Massachusetts
to require or administer a lie detector test as a condition of
employment or continued employment. An employer who violates this
law shall be subject to criminal penalties and civil liability.
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Keywords: STATE STREET CORPORATION, Peabody , Alpha Client Solutions Manager, Vice President, Executive , Boston, Massachusetts
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